Can You Return Gift Cards at Walmart—Explained

Many consider a Walmart gift card to be a great present, but what happens if you don’t have any use for it? Is there a chance to cash it out? Can you return gift cards at Walmart or other authorized locations?

In this article, we’ll discuss the store’s return and refund policy and show you some of the best ways to deal with unwanted gift cards.

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What Is Walmart’s Return Policy on Gift Cards?

According to Walmart’s Terms and Conditions, gift cards aren’t eligible for returns. The no return policy applies to all types of gift cards, including:

• Plastic cards
• eGift Cards
• Single-store gift cards
• Multi-store gift cards
• Prepaid gift cards—Visa, Mastercard, and American Express

If the gift card is for a third-party retailer, try contacting their customer service directly for more information. The store may have a more flexible return policy and may accept unwanted or unused Walmart gift cards.

What Can You Do With Your Unwanted Gift Card?

Walmart’s strict no return policy can be frustrating, but you can still find alternative uses for gift cards. Depending on the value and current balance, you could:

1. Regift the gift card—Giving the gift card to someone who would actually benefit from having one is far better than letting it go to waste
2. Donate the gift card—Put your disregarded gift card to good use by donating the funds to charity! You can start the process with intermediary organizations, like Charity Choice, although they deduct a small fee for the service. You can also go straight to the source since both Goodwill and The Salvation Army accept gift card donations
3. Exchange the gift card—If you haven’t used the gift card, you can swap it for a new one on CardCash, the largest e-commerce site for buying, selling, and exchanging gift cards
4. Turn the points into airline miles—United Airlines allows you to convert the value of your gift card to airline miles. Keep in mind that there’s a 7.5% federal excise tax for using the MileagePlus Gift Card Exchange program

Unfortunately, none of the solutions is ideal. Dumping the gift card on someone leaves you at a loss while trying to donate, exchange, or convert it to airline miles can be a tedious process. You may even end up losing money due to dormant fees, taxes, and other unpredictable costs.

Can You Resell Walmart Gift Cards?

You may be inclined to resell the unwanted item for some pocket money, but that’s ill-advised. As per the store’s policy, reselling gift cards is strictly off-limits.

Only Walmart, Sam’s Club (Walmart’s daughter company), and PayPal are authorized to sell Walmart gift cards. Reselling them on Amazon or eBay would be breaking the official store policy, which can have legal repercussions.

Walmart’s Terms and Conditions are legally binding from the moment buyers agree to them. If you get caught reselling gift cards—you could face charges.

The only legitimate use for Walmart gift cards is handing them as a personal or business gift. You cannot turn them for profit or use them for promotional purposes. If you want to include a Walmart gift card in your marketing strategy, you’ll need the retailer’s written approval.

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Does Walmart Refund Gift Cards?

Walmart doesn’t offer refunds for lost, stolen, or damaged gift cards. According to their standard license agreement, the user is solely responsible for any issues that may arise with the product or the connected account.

While the store doesn’t allow refunds, there’s a chance to get at least some of your money back, depending on where you reside. Several U.S. states have a cashback policy that overrules the Terms and Conditions set by the merchant.

The National Conference of State Legislatures (NCSL) stipulates that users can get a cash refund for gift cards and certificates sold after January 1, 1997, in Puerto Rico and the following 11 states:

1. California
2. Colorado
3. Maine
4. Massachusetts
5. Montana
6. New Jersey
7. Oregon
8. Rhode Island
9. Texas
10. Vermont
11. Washington

Even with a cashback policy in place, you might not be able to redeem the full remaining balance since there’s a limit on the refunds. Depending on the state, the redeemable amount ranges from $0.99 (e.g., Vermont and Rhode Island) to $9.99 (California), with the average value being around $5.

Walmart Gift Card Refund Policy for Specialty Gift Cards

The refund policy for Specialty Gift Cards can differ from the standard practice. When you get a third-party gift card, you automatically agree to the respective retailer’s Terms and Conditions. As a result, you may have grounds for returns, refunds, and replacements, even if Walmart doesn’t provide compensation.

Here’s an overview of the refund policies for certain Walmart’s Specialty Gift Cards:

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Featured image source: Christian Velitchkov